© 2019 All rights reserved
“AKTI TAYGETOS – CONFERENCE RESORT” holds as its highest priority the protection of your personal data. We make every effort to carefully store and process the information you share with us.
“AKTI TAYGETOS – CONFERENCE RESORT” protect your personal data through technical data security measures, internal management procedures, and physical data protection measures. We continually strive to improve our systems and procedures so that they stand out above all others.
Thank for your continued interest and support.
“Personal data” means any information that is collected or recorded in a way that may allow direct (e.g. surname) or indirect (e.g. phone number) identification of a natural person.
This “Customer Personal Data Protection Charter” is a part of the terms and conditions that govern our hotel services. By accepting these terms and conditions, you explicitly accept the provisions of this Charter.
We collect and use personal data to manage your relation with “AKTI TAYGETOS – CONFERENCE RESORT” and to offer our Services to you. Certain personal data is collected to provide you with personalised and improved services.
We collect personal data with the following purposes:
a) To manage reservations and other hospitality services
b) To manage of your hotel stay
c) To improve our hotel services
d) To manage our relations with you before, during, and after your stay
e) To improve our services
f) To improve system security
g) To comply with Greek and European law
h) To ensure safe use of services provided by our spas and fitness facilities
i) To conduct market research/analysis of questionnaires and customer comments.
j) To conduct focused marketing campaigns, direct marketing and sales promotion activities.
Information provided directly by you
We are obliged to request the following details about you and/or your family members:
The data we collect on persons under the age of 16 are restricted to given name, surname, nationality, and date of birth. This data can only be provided by an adult or guardian. We thank you for your efforts to ensure that children do not send us personal data without your consent, especially through the internet. Should any information of this type be sent to us, you can communicate with the Data Privacy department (see section “Questions and contact”) to arrange for the deletion of such information.
Moreover, information such as your passport number, recreational activities, hobbies, health issues, or whether you are a smoker or not can be described as sensitive. We retain such information only if we are obliged to do so by applicable law or if you have explicitly given us your consent (e.g. to provide you with an appropriate Service, such as a special diet).
Information on your use of our Services
Apart from the information you provide directly, we may collect information on your use of our Services through the software of your device or by other means. For example, we may collect:
Information from third parties
We may receive information about you from available public and commercial sources. This, we may combine with other information that we receive directly from you or in relation to you. We may also receive information about you from third party social networking services when you choose to connect to such services.
Other information we collect
We may collect other information about you, your device, or your use of services in manners described at the point of collection or otherwise with your consent.
You may choose not to provide certain types of information, but this may limit your access to certain Services.
We collect personal data in various cases, such as:
a) Hotel activities
b) Participation in marketing programmes or events
c) Transmission of information from third parties
d) Actions through electronic devices
“AKTI TAYGETOS – CONFERENCE RESORT” do not disclose your information to third parties for their own business or marketing purposes without prior your consent.
However, we may disclose your information to the following entities:
o To comply with the law or mandatory legal procedure (such as search warrants or other court orders)
o To confirm or implement our compliance with the policies governing our Services
o To protect the rights, ownership or security of “AKTI TAYGETOS – CONFERENCE RESORT” or any of our affiliates, business partners, or customers
To provide you the best possible service, we allow access to your personal data or to certain categories to competent, authorised members of our personnel. This includes:
For the purposes set out in Article 3 of this Charter, we may transfer your personal data to internal or external recipients who may be located in countries that offer different levels of protection for personal data.
Please note that data protection and other laws in the countries to which your information may be transferred may not be as protective as those in your country. To protect your privacy, the transfer will take place according to the legislation governing the processing of personal data.
“AKTI TAYGETOS – CONFERENCE RESORT” takes all reasonable measures to safeguard the transfer of personal data to an external recipient in a country that offers a different level of privacy than the country where the personal data is collected.
We have taken organisational and technical measures to protect the information that we collect in relation to our Services, especially sensitive personal data. Our IT department implements international standards and practices to ensure the safety of networks and the encryption of data.
However, please bear in mind that despite the reasonable measures that we take to protect your information, no website, internet transmission, computer system or wireless connection is ever completely safe.
We take reasonable measures to ensure that your personal information will be stored no longer than needed for the purpose which it has been collected and no longer than required by the contract or the applicable legislation.
In addition to existing lawful user rights, according to the legislation in certain jurisdictions, you may also be entitled to request details on the information that we collect and to correct any inaccuracies that may be contained in such information. If permitted by law, we may charge you a small fee for the provision of this possibility. We may refuse to handle requests that are repeated to an unreasonable degree, require disproportional technical effort, jeopardise the privacy protection of others, are extremely impractical, or involve access that is not otherwise required by domestic law. If you wish to submit a request for access to your data, please contact the Data Privacy department (see section “Questions and contact”).
Υου have the right to obtain the erasure of your personal data from the controller.
If you have any questions regarding this policy or the protection of data at “AKTI TAYGETOS – CONFERENCE RESORT”, please contact the Data Private Department at the following address:
Hotel Akti Taygetos Conference Resort
Mikra Mantineia, 24150 Messinia
Data Privacy Department – Mr Constantinos Chandrinos
Telephone: +30 27210 42000
*The term “affiliates” may include companies with which we relate though co-ownership or participation.